Naturally Hecht also offers after sales support to its customers. Competent on-site support, calibration or service of our tables and other Hecht products can be done on demand. Remote maintenance enables fast access to the software when adjustments are necessary. Training is done on your machine in your site or in advance at our plant. Extensive service and fast and reliable repair complete our service programme in this regard.
Hecht Electronic AG supplies the ideal measuring technology for every production task. In addition to our innovative products, Hecht offers fast and flexible service, as well as comprehensive support for your needs.
Each production has its own requirements for the processing unit and its software. Therefore Hecht employees take a detailed look at your production processes and develop an individual solution.
Visitors are always welcome to visit our plant for a demonstration, test our machines and make use of our comprehensive customer advisory service. We give our customers the option of sending us their CAD data, plans or sample parts in advance to read in the data or measure it. Then at the next meeting we can discuss your individual needs and sample parts in more detail. Use our competence and know-how to your economic advantage! Reach your quality targets with our efficient measuring technology. Customers come to us with their problems and leave with their perfect solution!
Hecht offers individual service contracts, which include e.g. hard- and software updates, remote maintenance or calibration services. For customers with several Hecht products, this is an ideal option to have for fast service, long-term failure-free operation and reliability. Please contact us to discuss this option in more detail.
Sizes, measuring ranges and operation of the software can be configured individually and adjusted to special requirements. Thus the machines can be integrated perfectly into the production line. Conjunction of the length stop and e.g. stamp or chop saws are considered already during production and are matched with each other. Hecht, at the customers request, can perform training at the customer’s site.